Frequently Asked Questions

User

Click on the forgot password link on the login page. You will be prompted to enter your email address that is registered with us. Upon receiving the email address, we will send you a reset password link to your inbox. Please follow the link and reset your password.

Please contact us at [email protected] or by click on the chat box on bottom right hand corner to talk to one of our support staff members. We will ask you to provide us with some verifiable information to manually reset your password.

Please look in the spam folder of your inbox. If you still don't see any verification email, please contact us via live chat or sending an email at [email protected]